Privacy Policy

Privacy Policy

Last updated: September 2026

This Privacy Policy explains how Kailinya ("we", "us", "our") collects, uses and shares your personal information when you visit or make a purchase from our website.

Information We Collect

Information you give us: name, email address, shipping and billing address, phone number, and order details when you place an order, create an account, or contact us.

Information collected automatically: IP address, browser and device type, pages viewed, and how you interact with our site, collected through cookies and similar technologies.

Payment information: Payments are handled by secure third-party payment processors. We do not store your full card details.

How We Use Your Information

  • To process and deliver your orders and send order updates
  • To respond to your questions and provide customer support
  • To send marketing emails if you've subscribed (you can unsubscribe at any time)
  • To improve our website, products and advertising
  • To prevent fraud and comply with legal obligations

Sharing Your Information

We share information only with service providers who help us run our business, such as Shopify (our store platform), payment processors, shipping carriers and suppliers who fulfill your order, and analytics and advertising partners. We do not sell your personal information for money.

Cookies

We use cookies to keep your cart working, remember your preferences, and understand how visitors use our site. You can disable cookies in your browser settings, but some features may not work properly.

Your Rights

Depending on where you live (including California under the CCPA/CPRA, and Canada under PIPEDA), you may have the right to access, correct or delete your personal information, and to opt out of certain sharing. To make a request, email us at contact@kailinya.com. We'll respond within the time required by law. You can also visit our Your Privacy Choices page.

International Transfers

We are based in Canada, and your information may be processed in Canada, the United States and other countries where our service providers operate.

Data Retention and Security

We keep your information only as long as needed for the purposes above or as required by law. We use reasonable safeguards to protect your data, but no online method is 100% secure.

Children

Our site is not intended for children under 13, and we do not knowingly collect their information.

Changes to This Policy

We may update this policy from time to time. The latest version will always be posted on this page.

Contact

Kailinya
405 High Street
Moncton, NB, Canada
contact@kailinya.com